Privacy Policy

Last updated: September 2026

At VeloHeat, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our store.

1. Information We Collect

When you visit or make a purchase from our store, we may collect the following information:

• Personal identification information: Name, email address, phone number, shipping address, billing address
• Payment information: Credit/debit card details (processed securely through our payment provider)
• Device and usage information: IP address, browser type, pages visited, time spent on pages
• Order information: Products purchased, order history

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your inquiries and customer service requests
• Improve our website and shopping experience
• Send promotional emails (only with your consent)
• Comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

• Service providers: Shipping carriers, payment processors, and other partners who help us operate our store
• Legal authorities: If required by law or to protect our rights

4. Cookies

Our store uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser. Disabling cookies may affect some features of our website.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, or disclosure. However, no method of internet transmission is 100% secure.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of marketing communications at any time

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: support@VeloHeat.store